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Office 365 - Two-Factor Authentication (2FA)
Your password can be easily compromised. 2FA authentication increases your account security by requiring multiple forms of verification to prove your identity when signing into an application.
- Push Notification Method - A notification will be sent to your smart device via the Microsoft Authenticator app. You will need to press "Approve" to continue with your sign-in.
- Verification Code - A 6-digit code is generated in the Microsoft Authenticator app. You will need to type this code as part of your sign-in.
- Phone Call - An automated system will call your cell phone or landline. You will be instructed to press the # key to confirm your sign-in.
- Mail Applications on Older Devices may not be compatible with 2FA.
- Review supported mail apps: This is an important step since some built-in mail apps do not support MFA.
- See the 2FA Email App Compatibility chart below.
- Android: Outlook (Some built in Mail apps will also work. Try them out).
- iOS: Only specific versions of Mail app works, otherwise you need the Outlook App.
- If you do not have a supported app, you will need to install one.
Before doing the setup, see these recommendations and tips:
- Click to View FAQ on 2FA
- 2FA/Email compatibility chart
- Using MFA on a Different E-mail App Instead of the Outlook App
· Restart your web browser and close any Office 365 or Mail apps before starting this process.
- Install Microsoft Outlook on your mobile phone/devices.
- Install the Microsoft Authenticator app on your mobile phone/devices.
- Decide what "factors" you will use during setup.
2FA Setup Instructions:
- Opt-in to 2FA using Microsoft Authentication App (Recommended method)
- Opt-in to 2FA using a Phone Line (Phone call option)
- Opt-in to 2FA using a Smart Phone (No computer needed for set-up)
- Add an additional factor for authentication