Office 365- Tips for Using 2FA

This article provides information on compatible applications, FAQs, and web browsers required to set up 2FA.

Things to note when setting up 2FA:
  • Mail Applications on Older Devices may not be compatible with 2FA.
  • Review supported mail apps: This is an important step since some built-in mail apps do not support MFA.
    • See the 2FA Email App Compatibility chart below. 
  • Android: Outlook (Some built in Mail apps will also work. Try them out).
  • iOS: Only specific versions of Mail app works, otherwise you need the Outlook App.
  • If you do not have a supported app, you will need to install one. 

Before doing the setup, see these recommendations and tips:  

·    Restart your web browser and close any Office 365 or Mail apps before starting this process.

Watch this quick video to learn how to setup 2FA on your mobile device. 

Keywords:2FA, Multi-factor authenticator, Tips for 2FA set-up   Doc ID:120041
Owner:Ahmed D.Group:New Mexico State University
Created:2022-07-28 18:43 MDTUpdated:2022-07-29 06:41 MDT
Sites:New Mexico State University
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