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Office 365 (Outlook 2016 | Outlook 2013) - Recover deleted items in Outlook for Windows
When you accidentally delete an item from your Outlook mailbox, you can often recover it. The first place to look is the Deleted Items folder. If you can't find it there, the next place to look is the Recoverable Items folder, which you can access by using the Recover Deleted Items tool.
You can recover a deleted folder (with all of its messages) if it's still in your Deleted Items folder. Unfortunately, you can't recover a folder that's been permanently deleted. But you can use the steps in this topic to recover messages from the folder you deleted.
How to recover deleted email, appointments, events, contacts, and tasks.
- Recover an item that's still in your Deleted Items folder
- Recover an item that's no longer in your Deleted Items folder
- To recover a calendar item, right-click it, and then click Move > Other Folder > Calendar.
- To recover a contact, right-click it, and then click Move > Other Folder > Contacts.
- To recover a task, right-click it, and then click Move > Other Folder > Tasks.
- Delete an item from the Deleted Items folder.
- Empty the Deleted Items folder.
- Permanently delete an item by selecting it and pressing Shift+Delete
IMPORTANT: If Recover Deleted Items From Server is grayed out or isn't there:
You might be working in offline mode.
You might not be using an Exchange account. If you don't have an Exchange account (for example, you're using Outlook to connect to an IMAP or POP account) you can't recover an item that's been permanently deleted or deleted from the Deleted Items folder. If you are connected to an IMAP account, you might be able to recover items from the Trash folder.
