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Office 365 (Outlook 2016 - Mac) - Add Shared Mailbox to Outlook 2016
This document shows how a user can add a shared mailbox in their Outlook 2016 Mac computer.
Open up your Outlook 365 and click on File to access more file options.
In your file options list, select Open to access additional options.
In your additional options list, select Other User's Folder.
In the display box, enter the "shared mailbox name" or full "email address."
Click on Open after you enter "shared mailbox name" or full "email address."
The shared mailbox should show up on the left with all of your e-mail folders as well.