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Amazon Echo - Reset Your 1st Generation Device

If your Echo (1st Generation) or Echo Dot (1st Generation) (with a volume ring) is unresponsive, or you want to give your device to someone else, you can reset the device.

After you reset your Echo device, you need to register it to an Amazon account and reenter any device settings to use it again.

Tip: Having trouble with your Echo device? Restart your device first to see if it resolves your problem. To restart your device, unplug the power adapter from the back of the device or from the wall outlet. Then, plug the power adapter back in.

To reset your Echo device:

  1. Use a paper clip (or similar tool) to press and hold the Reset button. You can find the Reset button at the base of your device. After you press and hold the Reset button, the light ring on your Echo device turns orange, and then blue.
  2. Wait for the light ring to turn off and on again. The light ring then turns orange, and your device enters setup mode.
  3. Open the Alexa app to connect your device to a Wi-Fi network and register it to your Amazon account.

If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at

Keywords:amazon echo reset device generation   Doc ID:79626
Owner:John B.Group:New Mexico State University
Created:2018-01-24 13:25 MDTUpdated:2018-05-23 13:09 MDT
Sites:New Mexico State University
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