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Office 365 (Outlook for the Web) - Turn Outlook Clutter Feature On or Off

Instructions detailing The Microsoft Clutter function. This feature allows Office to sort and categorize low-priority messages, saving time for more important messages. If this function is not important to you, you can turn this feature off.


In order to use this feature, you will need to turn on Clutter in Outlook on the web so that you can use it both in Outlook on the web and Outlook.

  1. Sign into Outlook on the web

    Note: You can't turn on Clutter in the light version of Outlook on the web. You can switch, however, to the full version by navigating to Options > General > Light version and clear the Use the light version of Outlook on the web check box.

  2. In the upper-left corner of the page, choose App launcher App launcher button > Mail.

    Outlook on the web App Launcher

  3. On the navigation bar, go to Settings Settings: update your profile, install software and connect it to the cloud > Options > Mail > Automatic processing > Clutter.

  4. Choose Separate items identified as Clutter > Save Save .

    Clutter options

Notes: 

  • You can turn off Clutter anytime by selecting Don't separate items identified as Clutter.

  • The Clutter folder remains in Outlook even after you turn off the feature.




Keywords:clutter, Microsoft Clutter, Turn on clutter   Doc ID:69881
Owner:John B.Group:New Mexico State University
Created:2017-01-10 15:37 MDTUpdated:2017-12-21 17:08 MDT
Sites:New Mexico State University
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