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NMSU email on Mobile Device

Follow the instructions below to set up your NMSU Office 365 email on your mobile device. By doing so, you will be able to view and sent emails from your NMSU email account.


iPhone, iPad, iPod

Android 7+


Blackberry

Windows Phone


E-mail Set Up for iPhone, iPod, and iPad 

These instructions can be used to set up your iPhone, iPod, or iPad to view your NMSU Microsoft Office 365 email. By setting up your iPhone, iPod, or iPad with your NMSU e-mail, you can use it to view and send e-mail from your NMSU account instead of going through the NMSU website. 
  1. Go to Settings. Click on Mail, Contacts, Calendars. In the Mail, Contacts, Calendars menu, click on Add Account. From the options, click on Exchange

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  2. On the next screen, type in your NMSU email address in the Email box and your NMSU password for Password. You can type in what you want to refer to the account as in Description; it will default to Exchange. Click Next. You will see a screen with sync options for your account. Click Save.
    Your inbox can now be accessed using the Mail app and your account settings can be accessed in Mail, Contacts, Calendars under the Accounts section.

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Android 7+
Email setup Set Up for Android OS 7.0+ devices  

These instructions can be used to set up your Android OS 7.0 + Devices to view your NMSU Microsoft Office 365 email. By setting up your Android OS 7.0 + Devices with your NMSU e-mail, you can use it to view and send e-mail from your NMSU account instead of going through the NMSU website. 

1. Open the Settings app.

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2. Select the Accounts option listed under Personal

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3. Choose Exchange or Microsoft Exchange ActiveSync. Another option may be Exchange ActiveSync in some versions. If you do not see this option, select the Add Account option at the bottom of the page. 

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5. Enter your myNMSU email address, then select Sign In

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6. Setup will begin now, the wizard will retrieve appropriate settings from Microsoft. Once completed, name your account and select Done.

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Note: If the setup wizard fails, or you choose to set up your account manually, enter the following information: 
1. Email address: enter your full email address in this box. 
2. Domain: leave blank
3. Username: enter your full email address
4. Password: use your myNMSU password
5. Server name: outlook.office365.com

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Older Android Devices

1. Go to your device's Settings.

2. Tap Accounts.

3. Tap Add account.


4. Tap Microsoft Exchange or Microsoft Exchange ActiveSync (depending on device).

5. Complete the configure Exchange fields using the info below and tap Next.
  • Email address: Enter your NMSU email address 
  • Password: Enter your myNMSU password.
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6. Enter your full NMSU email address in the "Domain\username" field and "outlook.office365.com" in the "Exchange server" field (if required to do so).
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7. Tap Next.

8. Tap OK on the "Activation" screen.

9. Tap OK on the "Remote security administration" screen.

10. Configure your account options as desired and tap Next.

11. Enter "Office 365" in the "Give this account a name (Optional)" field and tap Next.

12. Tap Activate on the "Activate device administrator?" screen.

NOTE: University Information Technology Services will never use the capabilities of Office 365 to remotely erase all information from personal mobile devices without the user's consent unless a violation of University policy occurs or is at a high risk of occurring and requires securing FERPA, HIPAA or other sensitive information. Evaluation of the need for such action will be made by the appropriate administrator with advice from University Legal Counsel. Final approval must be issued by the Chief Information Officer (CIO) or Chief Information Security Officer (CISO).

13. Wait a few moments as Android syncs your mail, settings, and other data.


These instructions can be used to set up your Blackberry to view your NMSU Microsoft Office 365 e-mail. By setting up your Blackberry with your NMSU e-mail, you can use it to view and send e-mail from your NMSU account instead of going through the NMSU website. 

1. On your Blackberry, go to Settings. Then click on Email Settings; you may be prompted to log into the Blackberry Web Server to make changes. 

2. Click ADD next to Add a New Account. When prompted to select a type of account, click OTHER

3. Enter your NMSU e-mail address as the Email Address and type in an INCORRECT password in the Password field. Hit Next. You will get a message that setup has failed because of an incorrect password. Scroll down and hit the option I will provide these settings

4. Select Outlook Web Access Exchange as the type of account. Type in your NMSU e-mail address as the Email address, and type in your myNMSU password as your Password. Type in https://pod51000.outlook.com for Outlook Web access URL. 

5. In the username field, enter your full NMSU e-mail address. In the field labeled Mailbox name, type in a name for this mailbox. 

6. Your account should now be created, and an e-mail should be sent to you saying that your account has been set up successfully. Test the account by sending a message to your NMSU e-mail and checking for it on the phone. Also, try sending a message from the phone to another e-mail account and making sure it was delivered. 
*NOTE: You will need to wait at least 20 minutes for your mailbox to be fully populated. 

If you have gone through these steps and your e-mail is not working correctly, try going through the e-mail troubleshooting steps.

Windows 8 Phone
These instructions can be used to set up your Windows 8 Phone to view your NMSU Microsoft Office 365 e-mail. By setting up your Windows Phone with your NMSU e-mail, you can use it to view and send e-mail from your NMSU account instead of going through the NMSU website. 

*Windows 8 Phones include: HTC Windows Phone 8X, Nokia Lumia 920, Nokia Lumia 822, Nokia Lumia 820, and Nokia Lumia 810 


Before setting up NMSU e-mail on your Windows Phone, you will need to find the correct server settings from your NMSU Microsoft Office 365 e-mail account. To find these settings, follow the instructions below. 

Finding Server Settings 
1. To find the server settings, Log in to https://my.nmsu.edu and click the Email & Calendar icon. In your NMSU Microsoft Office 365 Outlook Web App, click the Settings icon at the top right of the screen. Select Options from the Settings menu. 

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2. On the next screen, click the Settings for POP, IMAP, and SMTP access link. A window will come up giving you the settings for IMAP and SMTP. The settings will include Server name and Port. Save these settings by keeping the window open, writing them down or by some other method. You will use some or all of them in your mail client in the following steps. 
*Note: The server settings in the images below may not match your server settings. 

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Setting Up NMSU Microsoft 365 E-mail 

Depending on what kind of Windows Phone you have, labels and locations on your phone may differ slightly from these instructions. 

1. Go to Settings. Next, click Email + accounts. 

2. Click Add an account. For the account type, click Outlook. 

3. On the Before you sign in screen, hit Next. 

4. For your e-mail address, enter your NMSU e-mail address. For your password, enter your NMSU password. Then click Sign in

5. On the next screen, type in your NMSU e-mail address in the Username field. Leave the Domain field empty. Now click Advanced. 

6. In the Server box, type in the incoming server name you saved earlier. Make sure that Server requires encrypted (SSL) connection is checked. Then click Sign in. Your e-mail, calendar, and contacts will now be synced to your phone. If you have gone through these steps and your e-mail is not working correctly, try going through the e-mail troubleshooting steps.


If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at help@nmsu.edu.




Keywords:nmsu email mobile device mynmsu cell phone tablet email set up   Doc ID:70103
Owner:Brieanna W.Group:New Mexico State University
Created:2017-01-20 11:55 MDTUpdated:2017-04-11 16:46 MDT
Sites:New Mexico State University
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