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Troubleshooting NMSU Email Access from your myNMSU Account

How to troubleshoot NMSU email access via your myNMSU account (my.nmsu.edu)


Troubleshooting NMSU E-mail Access from my.nmsu.edu 

If you are having trouble accessing NMSU e-mail from my.nmsu.edu, these instructions can be used to troubleshoot common e-mail problems. 

1. The e-mail button in myNMSU allows you single-sign-on access to your Microsoft Office 365 e-mail. Occasionally, there will be a problem with the e-mail link from myNMSU. If you are having trouble with the link, we recommend you temporarily go here (http://mail.nmsu.edu/) to sign in to your e-mail. This is a secure sign-in page for your NMSU Microsoft account. 

NMSU email link from myNMSU homepage → Office 365 Portal login page

2. At the http://mail.nmsu.edu/, type in your NMSU Username in the Username box. Type in your NMSU password in the Password box. Then click Sign in. 

Office 365 Portal username and password entry

If you are having trouble accessing your NMSU email through an email program, refer to the Troubleshooting NMSU E-mail document here.
If you are having trouble accessing your NMSU email on a mobile device, refer to the Troubleshooting NMSU Email on Mobile Devices document here.

If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at help@nmsu.edu.




Keywords:myNMSU trouble, troubleshoot my.nmsu.edu, troubleshoot myNMSU, my.nmsu.edu trouble, email troubleshoot, email trouble   Doc ID:70330
Owner:John B.Group:New Mexico State University
Created:2017-02-01 11:34 MDTUpdated:2018-05-22 10:47 MDT
Sites:New Mexico State University
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