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Troubleshooting NMSU Email Access from your myNMSU Account

How to troubleshoot NMSU email access via your myNMSU account (my.nmsu.edu)


Troubleshooting NMSU E-mail Access from my.nmsu.edu 

If you are having trouble accessing NMSU e-mail from my.nmsu.edu, these instructions can be used to troubleshoot common e-mail problems. 

1. The e-mail button in myNMSU allows you single-sign-on access to your Microsoft Office 365 e-mail. Occasionally, there will be a problem with the e-mail link from myNMSU. If you are having trouble with the link, we recommend you temporarily go here (http://mail.nmsu.edu/) to sign in to your e-mail. This is a secure sign-in page for your NMSU Microsoft account. 

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2. At the http://mail.nmsu.edu/, type in your NMSU Username in the Username box. Type in your NMSU password in the Password box. Then click Sign in. 

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If you are having trouble accessing your NMSU email through an email program, refer to the Troubleshooting NMSU E-mail document here.
If you are having trouble accessing your NMSU email on a mobile device, refer to the Troubleshooting NMSU Email on Mobile Devices document here.

If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at help@nmsu.edu.




Keywords:myNMSU trouble, troubleshoot my.nmsu.edu, troubleshoot myNMSU, my.nmsu.edu trouble, email troubleshoot, email trouble   Doc ID:70330
Owner:Brieanna W.Group:New Mexico State University
Created:2017-02-01 10:34 MSTUpdated:2017-08-18 10:21 MST
Sites:New Mexico State University
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