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Office 365 (Outlook 2016 | Outlook 2013) - Import contacts

Outlook has an Import/Export wizard that makes it easy to import contacts from a CSV file.


  1. At the top of your Outlook 2013 or 2016 ribbon, choose File.

    If your ribbon doesn't have a File option in the top left corner, you're not using Outlook 2016 or 2013. 

    Outlook 2016 ribbon image
  2. Choose Open & Export > Import/Export. This starts the wizard!

    To create your Outlook pst file, choose File, choose Open and Export, and then Import/Export image

  3. Choose Import from another program or file, and then choose Next.

    import and export wizard - import from another program or file image

  4. Choose Comma Separated Values, and then choose Next.

    Outlook Export Wizard - Choose CSV file image

  5. In the Import a File box, browse to your contacts file, and then double-click to select it.

    choosing duplicate contacts image

  6. Choose one of the following steps to specify how you want Outlook to handle duplicate contacts:

    • Replace duplicates with items imported   If a contact is already in Outlook and your contacts file, Outlook discards the info it has for that contact and uses the info from your contacts file. You should choose this option if the contact info in your contacts file is complete or more current than the contact info in Outlook.

    • Allow duplicates to be created   If a contact is in Outlook and your contacts file, Outlook creates duplicate contacts, one with the original Outlook info and one with the info imported from your contacts file. You can combine info for those people later to eliminate duplicate contacts. This is the default option.

    • Do not import duplicate items    If a contact is in Outlook and your contacts file, Outlook keeps the info it has for that contact and discards the info from your contacts file. You should choose this option if the contact info in Outlook is complete or more current than the info in your contacts file.

  7. Click Next.

  8. In the Select a destination folder box, scroll to the top if needed and select the Contacts folder > Next. If you have multiple email accounts, choose the Contacts folder that's under the email account you want to be associated with the contacts.

    Import Google contacts image

  9. Choose Finish.

    When you import Gmail contacts to your Office 365 mailbox, click the Finish button to start the migration

    Outlook begins importing your contacts immediately. You'll know it's finished when the Import Progress box closes.

  10. To see your contacts, at the bottom of Outlook, choose the People icon.

    Choosing people icon image

For more information, please visit the Office Help & Training site.

If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at help@nmsu.edu.




Keywords:office 365 outlook 2016 2013 import contact   Doc ID:71517
Owner:John B.Group:New Mexico State University
Created:2017-03-08 11:26 MDTUpdated:2017-11-30 15:37 MDT
Sites:New Mexico State University
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