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Office 365 (Outlook 2016 | Outlook 2013) - Flag incoming messages for follow-up

Some messages might require more time before you respond. A flag gives you a visual cue that you want to return to that message later.

In the message list, do one of the following:

  • Click Follow-up flag icon to flag the message for follow-up today.
  • Right-click Follow-up flag icon to select other date options.

If you've opened the message and are reading it in its own window, click the Message tab, click Follow Up, and then click when you want to follow-up.

Follow-up tomorrow image

The Tasks peek on the navigation bar shows all flagged items and any tasks you've created. If you pin the Tasks peek to the right side of the Outlook window, the flagged message appears there as well. 

Set a reminder for more important items

If you have a lot of messages flagged, it might be easy to miss one that is more important. This is where reminders can help. Flags are subtle visual reminders, but a reminder pops up and demands attention - just like the alerts you see for imminent meetings or appointments. 

Right-click the flag, and then click Add Reminder

Add a reminder image

In the Custom dialog box, we recommend changing the default Flag to text to a description or action. For example, you could type Send Anne an answer to the permit question.

The Reminder box is already checked, so enter the date and time when you want the reminder pop up to appear. 

Custom dialog box image

Today is too soon - I want to pick a different date. 
  • To change the flag's or reminder's follow-up date or time, in the message list, right-click the flag, and then click Tomorrow, This Week, Next Week, No Date, or Custom.

  • If you frequently change from Today to another choice, you can set that as the Quick Flag - the flag type that is set when you first click the flag. 

    In the message list, right-click any flag, click Set Quick Click and choose Today, Tomorrow, This Week, Next Week, or No Date.

  • The No Date option is available when you flag messages and can be set as the Quick Click. This choice is good for flagged items that need follow-up, but there's no deadline. The Custom option allows you to enter a specific date for flagged items. 
For more information, please visit the Office Help & Training site.

If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at

Keywords:office 365 outlook 2016 2013 flag incoming message follow-up email   Doc ID:71530
Owner:John B.Group:New Mexico State University
Created:2017-03-08 12:53 MSTUpdated:2017-11-30 14:26 MST
Sites:New Mexico State University
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