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Office 365 (Outlook 2016 - Mac) - Add Shared Mailbox to Outlook 2016

This document shows how a user can add a shared mailbox in their Outlook 2016 Mac computer.

Step 1:

Open up your Outlook 365 and click on File to access more file options.

passphrase click on file

Step 2:

In your file options list, select Open to access additional options. 

passphrase click on open

Step 3:

In your additional options list, select Other User's Folder. 

passphrase select other users

Step 4:

In the display box, enter the "shared mailbox name" or full "email address."

passphrase type email into search

Step 5:

Click on Open after you enter "shared mailbox name" or full "email address."

passphrase click open

Step 6:

The shared mailbox should show up on the left with all of your e-mail folders as well.

passphrase folder appears on the left hand corner

If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at

Keywords:Office365, o365, Office 365, Office, 365, SharedMailbox, Mailbox, Shared, Share Mailbox, ShareMailbox, share, Outlook 2016, Outlook2016, Outlook, Mac, Outlook Mac, Outlook Mac Shared, OutlookMacShared, 2016   Doc ID:71916
Owner:John B.Group:New Mexico State University
Created:2017-03-21 10:06 MDTUpdated:2020-05-26 15:01 MDT
Sites:New Mexico State University
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