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Google Chrome - Fix file download errors in Chrome

If you get an error message on Chrome when you try to download apps, themes, extensions, or other, files, try these fixes.


Fix most file download errors

If you try to download a file and it doesn’t work, first try to fix the error with these troubleshooting steps:

  1. Make sure your Internet connection is working normally. An unstable Internet connection will cause any downloads to pause. Chrome will automatically resume the download. You can also resume the file download by clicking the Down arrow Down Arrow and then Resume.
  2. Try to download the file later.
  3. Contact the website owner.

Get help with a specific error message 

"Network failed"

If you see "NETWORK_FAILED" when you try to install an app, extension, or theme from the Chrome Web Store on Windows, unwanted software may be blocking the installation.

To fix the error:

  • First, remove or uninstall the unwanted software. Then, try to install the app, extension, or theme again. 
  • If you still can't install the app, extension, or theme, reinstall Chrome.

"Download blocked"

This error means that your computer's security settings blocked the file. 

On Windows: Windows Attachment Manager might have removed the file you tried to download. To see what files you can download or why your file was blocked, check your Windows Internet security settings. 


"No file"

This error means that you're trying to download a file that doesn't exist on this website. 

To fix the error, contact the website owner, or try to find the file on a different site. 


"Virus scan failed" or "Virus detected"

These errors mean that your virus scanning software might have blocked you from downloading a file. 
  • Check your virus-scanning software for details about why the file was blocked. 
  • On Windows: Windows Attachment Manager might have removed the file you tried to download. To see what files you can download or why your file was blocked, check your Windows Internet security settings. 

"Disk full"

This error means that there's not enough space on your computer to download the file. 

To fix this error:
  • Delete some files from your computer
  • Empty your Trash

"Insufficient permission" or "System busy"

These errors mean that Chrome couldn't save the file to your computer. 

To fix this error:
  • Cancel the download and try again. 
  • Instead of clicking the file to download, right-click the link and select Save link as
  • Be sure to download files to a place on your computer you have access to, like your Desktop or Documents folders. 

"Needs authorization"

This error means you don't have permission to download the file. 

To fix the error, contact the website or server owner, or try to find the file on a different site. 


"Forbidden"

This error means you don't have permission to download this file from the server. 

To fix, go to the website where the file is hosted. Check if you need to sign in (or provide some other authentication). If you can't sign in, contact the website or server owner, or try finding the file on a different site. 


For more information, please visit the Google Support website.
*This article's content was directly sourced from the Google Support website.

If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at help@nmsu.edu.




Keywords:google chrome fix file download errors   Doc ID:72599
Owner:John B.Group:New Mexico State University
Created:2017-04-13 14:14 MDTUpdated:2019-04-18 08:37 MDT
Sites:New Mexico State University
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