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Google Chrome - Clean Chrome of unwanted ads, pop-ups, & malware
If you're seeing some of these problems with Google Chrome, you might have unwanted software or malware installed on your computer:
- Pop-up ads won't go away.
- Your Chrome homepage or search engine keeps changing or is not set to Google anymore.
- Unwanted Chrome extensions or toolbars keep coming back.
- You keep getting redirected to unfamiliar web pages.
Step 1: Remove unwanted programs from Chrome (Windows only)
If you use a Windows computer, the Chrome Cleanup Tool searches your computer for suspicious programs and offers to remove them for you. Learn more about what programs are removed.
If you use a Mac or Linux computer, move on to Step 2.
- On your Windows computer, visit the Chrome Cleanup Tool website.
- Click Download now.
- Read the terms of service, and click Accept and Download.
- When the file is downloaded, you'll see it at the bottom. Click the filename (
- Windows will ask if you want to run the file. Click Run.
- The Chrome Cleanup Tool will scan your computer. You'll see a list of any malicious software found.
- Click Remove suspicious programs.
- Chrome will open a new tab, and ask you to reset your settings. Click Reset.
Step 2: Remove unwanted programs (all computers)
If you've bought or downloaded antivirus software, run the program to find and remove harmful programs.
You can also try MalwareBytes, an anti-malware program that can find other malicious software that the Chrome Cleanup Tool might not remove.
Step 3: Reset your browser settings (all computers)
- On your computer, open Chrome.
- At the top right, click More .
- Select Settings.
- At the bottom, click Show advanced settings.
- Under the "Reset settings" section, click Reset settings.
- Confirm by clicking Reset.
Still not working? If the troubleshooting steps above don't work, visit the Chrome Help Forum. You can also report malicious software to Google here.