Topics Map > Windows
Topics Map > Mac
Topics Map > Office 365 > Outlook

Office 365 (Outlook | Outlook on the web) - Getting to know the Focused Inbox

Focused Inbox is intended to help you focus your emails and add more emphasis to the ones that matter most to you. It separates your inbox into two tabs, Focused and Other. The emails deemed most important are filtered into the Focused tab, while the rest remain easily accessible yet out of the way in the Other tab. You'll be informed about email flowing into the Other tab, and can switch between tabs at any time to take a quick look.




Outlook on the web



Mail for Windows 10

Turn Focused Inbox on
  1. In Outlook 2016, select the View tab.

  2. Select Show Focused Inbox.

    show focused inbox

    The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

    focused & other tabs

Change how your messages get organized
  1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.

  2. If moving from Focused to Other, choose Move to Other if you want only the selected message moved. Choose Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.

    If moving from Other to Focused, choose Move to Focused if you want only the selected message moved. Choose Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.

    change message organization

Turn Focused Inbox off
  1. Select the View tab.

    turn off focuesd inbox

  2. Select Show Focused Inbox.

    The Focused and Other tabs will disappear from the top of your mailbox.



Turn Focused Inbox on
  1. In Outlook on the web, select Settings icon > Display settings > Focused Inbox.

  2. Under When email is received, select Sort messages into Focused and Other. The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

    display settings for focused inbox

  3. Click OK.

Change how your messages get organized
  1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.

  2. If moving from Focused to Other, choose Move to Other > Move this conversation if you want only the selected message moved. Choose Move to Other > Always Move if you want all future messages from the sender to be delivered to the Other tab.

    If moving from Other to Focused, choose Move to Focused > Move this conversation if you want only the selected message moved. Choose Move to Focused > Always move if you want all future messages from the sender to be delivered to the Focused tab.

    organize emails

Turn Focused Inbox off
  1. Select Settings icon > Display settings > Focused Inbox.

  2. Under When email is received, select Don't sort messages.

    turn off focused inbox
  3. Click OK.



Note: Focused Inbox is rolling out gradually to Outlook.com accounts. If you don't see Focused Inbox as described in the procedure below, then your account probably hasn't been upgraded with the feature yet. It's coming soon!

Turn Focused Inbox on
  1. In Outlook.com or Hotmail.com, select Settings icon > Display settings > Focused Inbox.

  2. Under When email is received, select Sort messages into Focused and Other. The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

    focused inbox display

  3. Click OK.

Change how your messages get organized
  1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.

  2. If moving from Focused to Other, choose Move to Other > Move this conversation if you want only the selected message moved. Choose Move to Other > Always Move if you want all future messages from the sender to be delivered to the Other tab.

    If moving from Other to Focused, choose Move to Focused > Move this conversation if you want only the selected message moved. Choose Move to Focused > Always move if you want all future messages from the sender to be delivered to the Focused tab.

    organize focused inbox messages

Turn Focused Inbox off
  1. Select Settings icon > Display settings > Focused Inbox.

  2. Under When email is received, select Don't sort messages.

    focused inbox display no focused tab
  3. Click OK.



Turn Focused Inbox on
  1. In Outlook 2016 for Mac, on the Organize tab, select Focused inbox.

    focused inbox

    The Focused and Other tabs will appear at the top of your inbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

TIP: You can set the badge count—the count of unread mail—to include only the messages in the Focused list. See Outlook > Preferences > Notifications and Sounds > Badge count to adjust this setting.

Move messages from Focused to Other
  1. From your inbox, select the Focused tab, and then select the message you want to move.

  2. On the Home tab of the ribbon, select the down arrow on the Move to Other button.

    move to other button

  3. Choose Move to Other if you want only the selected message moved. Choose Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.

    move menu

Move messages from Other to Focused
  1. From your inbox, select the message.

  2. On the Home tab of the ribbon, select the down arrow on the Move to Focused button.

    move to focused

  3. Choose Move to Focused if you want only the selected message moved. Choose Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.

    focused menu

Turn Focused Inbox off

On the Organize tab, select Focused inbox.

deselect focused inbox

The Focused and Other tabs will disappear from the top of your mailbox. 


Mail for Windows 10
Turn Focused Inbox on
  1. In Mail for Windows 10, choose Settings button in Mail and Calendar for Windows 10 > Reading.

  2. Use the Focused Inbox slider to turn Focused Inbox on.

    The Focused and Other tabs will appear at the top of your inbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

Move messages from Focused to Other
  1. From your inbox, select the Focused tab, and then right-click the message you want to move.

  2. Choose one of the following:

    • Choose Move to Other if you want only the selected message moved.

    • Choose Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.

Move messages from Other to Focused
  1. From your inbox, select the Other tab, and then right-click the message you want to move.

  2. Choose one of the following:

    • Choose Move to Focused if you want only the selected message moved.

    • Choose Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.

Turn Focused Inbox off
  1. Choose Settings button in Mail and Calendar for Windows 10 > Reading.

    no focused tab windows 10

  2. Use the Focused Inbox slider to turn Focused Inbox off.

    The Focused and Other tabs will disappear from the top of your inbox. 

For more information, please visit the Office Help & Training site.

If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at help@nmsu.edu.




Keywords:office 365 outlook get to know focused inbox turn off focused inbox on the web mac windows pc   Doc ID:73718
Owner:John B.Group:New Mexico State University
Created:2017-06-01 08:45 MSTUpdated:2017-06-01 09:46 MST
Sites:New Mexico State University
Feedback:  0   0