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Canvas iOS - Getting Help with the Canvas iOS app. from your Device
You can reference the Canvas guides and get mobile help directly on your mobile device.
The images shown in this document are taken from an iPhone but unless otherwise noted an iOS tablet will mirror the same steps.
Open Profile
In the Dashboard, tap the Profile tab.
Open Help
Tap the Help button.
Report a Problem
If you encounter a problem in the Canvas app, tap the Report a Problem button.
Create Subject
The Canvas app automatically creates a message that includes your Canvas URL and the version of the Canvas app you are using.
In the Subject field, you can create a subject line.
Choose Impact Level
In the Impact field, tap the Choose One link.
Tap the text phrase that best fits how the problem is affecting you.
Send Message
Compose your message in the text field [1], then tap the Send link [2].
Request a Feature
If you have a feature you'd like to see in the Canvas app, tap the Request a Feature button.
Create Subject
The Canvas app automatically creates a message to the mobile team.
In the Subject field, you can create a subject line.
Choose Impact Level
In the Impact field, tap the Choose One link.
Tap the Casual question or suggestion option.
Send Message
Compose your message in the text field [1], then tap the Send link [2].