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NETGEAR - Slingbox is not Working With New Router

This document is meant to assist you when the Internet is working but not able to make Slingbox work. When I put my old router, the Slingbox work. When I put the new router, Slingbox does not work.



Cause: You replaced the router that was originally connected your Slingbox. In this case, the Slingbox was set up to work with your original router and now needs a new IP address from your new router.

Resolution:
You need to reset your Slingbox.  You must be on your home network and be able to physically access the Slingbox.

  1. With your Slingbox powered on, press and hold the Reset button on the back of the Slingbox for five seconds.
  2. The lights on the front of the Slingbox quickly flash from left to right and then flash slowly.
  3. The Slingbox is reset after 30 seconds.
  4. Once reset, the Power light stays solid.
  5. If your Slingbox is connected to your router, the Network light will also go on when it receives an IP address.

    Please visit the Slingbox website for more details, http://support.slingbox.com/get/KB-1000038.html.

If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at help@nmsu.edu.




Keywords:netgear slingbox not work router new internet   Doc ID:79751
Owner:John B.Group:New Mexico State University
Created:2018-01-30 11:40 MDTUpdated:2018-01-30 11:42 MDT
Sites:New Mexico State University
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