Internet Explorer 8 (Win) - Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Internet Explorer 8.



  1. Select Tools > Internet Options.

    Tools > Internet Options

  2. Click on the General tab and then the Delete... button.

    General > Delete

  3. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

    uncheck Preserve Favorites website data; check both Temporary Internet Files, Cookies; > Delete

Further Troubleshooting

The above procedure for clearing cache and cookies should work for the majority of websites, but certain website and applications such as WiscMail require a more thorough procedure. If you are still having issues, try to steps below.

  1. Close out of Internet Options. Click on Tools and select Developer Tools.

    Tools > Developer Tools

  2. In the Developer Tools window, click on Cache and select Clear Browser Cache...

    Cache > Clear Browser Cache...

  3. Click Yes to confirm the clearing of the browser cache.

    Yes button

If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at help@nmsu.edu.




Keywords:Internet Explorer 8 Windows Clearing Cache and Cookies   Doc ID:80016
Owner:John B.Group:New Mexico State University
Created:2018-02-09 09:08 MDTUpdated:2018-06-07 11:16 MDT
Sites:New Mexico State University
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