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Norton - Firewall Diagnosis
There may be times when firewall may block the network traffic that you want to allow based on its configuration settings. In such cases, you may have issues in accessing the Internet, the Network, or another computer to perform tasks such as sharing resources.
When you experience network connection problems, Norton Firewall acts quickly in identifying the cause of failure and provides its diagnosis. Norton displays the Firewall Diagnostics Wizard when you encounter network connection problems.
Norton Firewall Diagnosis is available only in Windows 7 or later.
The uncommon protocol that is handling the traffic is blocked
The currently active firewall rule is conditioned to block the traffic that you want to allow
The traffic has violated the process policy of the firewall
The traffic has violated the traffic policy of the firewall
The traffic comes from the restricted zone of networks or computers
The traffic matches an Intrusion Prevention attack signature
You can use the Firewall Diagnostics Wizard as a guide to troubleshooting the network connection problem by yourself.
For each case of network block, the Wizard contains the firewall's analysis of the cause and the possible solutions to fix the block.
Norton recommends that you use the Firewall Diagnostics Wizard to remove any type of block. The solutions in the Wizard let you analyze the issue and take a suitable action to resolve the problem.
It automatically tries to fix the problem by itself
It lets you modify the settings that are related to the block
It lets you view the log details related to the network block event
It provides you the option to turn off firewall as the last means to resolve the issue