Topics Map > Mac
Topics Map > Anti-Virus Software > Norton
Norton (Mac) - Message: "At Risk: Your Vulnerability Protection definitions are not up-to-date. Your Mac may be at risk."
To fix this problem, in the Norton product main window, click Fix Now and wait for the fix to complete.
If the problem persists, do the following:
Save your work and exit all the programs.
Restart your Mac.
Start your Norton product.
In the Norton product main window, click
.Wait for LiveUpdate to download and install all the available updates.
RemoveSymantecMacFiles removes all the folders that are created by Norton installers and any files within those folders including any you that have created.
Download the RemoveSymantecMacFiles.zip file.
Click the
iconin the Dock to be in the Finder.
On the menu bar, click Downloads folder.
> to go to theDo one of the following:
If you downloaded the file using Safari browser, open the
folder.If you downloaded the file using the Mozilla Firefox or Google Chrome browsers, double-click the
file to expand it, and then open the folder.
In the RemoveSymantecMacFiles folder, control-click the file, and then click > .
To run this tool, you must be logged in to your Mac with an Administrator account with a non-blank password.
In the Terminal window, type your administrator password, and then press return.
When you type your password, no characters appear.
To remove all Symantec files and folders, type
.If you want to quit RemoveSymantecMacFiles without removing any files, type
.Press
.RemoveSymantecMacFiles removes all of the Symantec files.
When the RemoveSymantecMacFiles tool finishes removing the Symantec files, in the Terminal window, type , and press to restart your Mac.
Before you press return, make sure you save your work in other open applications.
Sign In to Norton.
If you are not signed in to Norton already, you will be prompted to sign in. Type in your email address and password for Norton, and click
.If you do not have a Norton account, click
and complete the sign-up process.In the Norton Setup window, click .
Click
.Click
to save and open the Setup.zip file.When the download finishes, double-click the Norton product Installer.
Click
to start the installation.Follow the on-screen instructions to complete the installation.
When LiveUpdate finishes installing updates, click
.In the Installation Successful window, click .
You must restart your computer to complete the installation process.