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Refresh Firefox - Reset Add-ons and Settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.


Note: Extensions and extension data are removed.

Refresh Firefox

  1. Click this Refresh Firefox button directly, if you are viewing this page in Firefox.
    This won't work if you are using a different browser or on a mobile device.
  2. To continue, click Refresh Firefox in the confirmation window that opens.
  3. Firefox will close to refresh itself. When finished, a window will list your imported information. Click Finish and Firefox will open.

Note: There's also a Refresh Firefox button in the Firefox Safe Mode window if you can't start Firefox normally. If you are unable to find the Refresh Firefox button on your version of Firefox, you can also do a manual refresh by creating a new profile. See instructions on how to create a new profile.

What does the refresh feature do?

All of your Firefox settings and personal information are stored in a profile folder. The refresh feature works by creating a new profile folder for you while saving your important data.

Add-ons which are normally stored inside the Firefox profile folder, such as extensions and themes, will be removed. Add-ons stored in other locations will not be removed but any modified preferences will be reset.

Firefox will save these items:

  • Bookmarks
  • Browsing and download history
  • Passwords
  • Open windows and tabs
  • Cookies
  • Web form auto-fill information
  • Personal dictionary

These items and settings will be removed:

Note: Your old Firefox profile will be placed on your desktop in a folder named "Old Firefox Data". If the refresh didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don't need this folder any longer, you should delete it as it contains sensitive information.

If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at help@nmsu.edu.




Keywords:Refresh Firefox - reset add-ons and settings internet web browser   Doc ID:82337
Owner:John B.Group:New Mexico State University
Created:2018-05-17 12:53 MDTUpdated:2018-05-17 13:24 MDT
Sites:New Mexico State University
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