System usage reports show, from different perspectives, how your organization is using Adobe Connect. All of the reports can be filtered by specifying a date range. Adobe Connect system administrators typically create and use system reports.
The system reports are different from each other and provide distinct data. First, you select a type of system report: Meeting Sessions Usage, Meeting Usage, Individual Usage, Group Usage, Cost Center Usage, Full System Usage, Burst Pack Usage, Mobile Usage, Meeting Sessions, or Meeting Usage. Then, you are given specific options for the report you selected.
Meeting Sessions Usage report provides a summary of Meeting, Seminar, or Virtual Classroom sessions that happened over a period. The reported fields can be Meeting URL, Meeting Name, Meeting Host, Session Start Time, Session End Time, Session ID, Meeting Duration, Peak Participants, Total Participants, User Minutes, and Meeting Type. The report can be downloaded in a CSV format.
Meeting Usage report provides a summary of meeting activity over a period, graphically and in a tabular format too. For each date, it provides Peak Concurrent Meeting users and Total User Minutes. The report can be downloaded in a CSV format.
The Individual Usage report provides information about how a single user is interacting with Adobe Connect. The report includes total meeting minutes, total trainings completed, and total storage consumption. The report helps you determine how many meetings and training sessions a user has attended. The storage consumption number tells you which individuals uploaded the most content.
The Group Usage report shows many details about a group of users. The top of the report lists summary information about the group, including total number of members, total meeting minutes, and total consumption. The second section of the report lists the individual members and data for each, such as total meeting minutes, login status, and manager name. Run Group Usage reports for different groups to compare and see, for example, which groups are using Adobe Connect the most and least.
The Cost Center Usage Report shows how members of a specific cost center are using Adobe Connect. One section of the report lists individual members of the cost center and their system usage. Another section lists meetings billed to the cost center and details, such as total number of attendees and meeting owner name. The Cost Center Usage Report helps you track Adobe Connect minutes and costs. Run separate reports for different cost centers to compare their statistics. To get the same information as this report, that is run across all cost centers, rather than a single cost center, generate Consolidated Cost Center Usage report.
The Full System Usage report provides a high-level summary of Adobe Connect usage. Optionally, filter the report by group and/or by specifying a date range. System, meeting, and training summaries are provided on a single page. This report is useful for telling management and other departments how your organization uses Adobe Connect.
The Burst Pack Usage Summary report lists how many burst packs minutes your organization is using. (Organizations purchase burst pack minutes when they require more minutes in a particular time period.) The report also shows the number of active rooms and the peak number of users. Use this report to control usage and costs of Adobe Connect.
The Mobile Usage report provides details about users accessing Adobe Connect from smartphone and tablets. The two mobile-related reports that are available are Mobile System Usage Report and Mobile Device Information Report. These reports show the device types, the total number of unique users who have connected to sessions with a mobile device, the total number of minutes spent connected from a mobile device, and the peak concurrent value of total number of mobile users. It is possible to distinguish between meeting, seminar, and virtual classroom mobile minutes. Also filters can be applied for date ranges, so that the administrators are able to see some trends over time.